Privacy Policy

Last updated: May 10, 2026

Overview

This Privacy Policy explains how Funnel Studio collects, uses, and protects information when you visit our website, contact us, use our messaging flows, or work with us as a client.

Information We Collect

We may collect information you provide directly, including:

• Name
• Email address
• Phone number
• Business name
• Social media profile or page information
• Messages, inquiries, and form responses
• Information submitted through Facebook Messenger, Instagram, or automated message flows

We may also collect basic technical information such as browser type, device information, referring pages, and website usage data.

How We Use Information

We use collected information to:

• Respond to inquiries
• Provide Funnel Studio services
• Build and support message flows
• Deliver lead information to clients
• Improve our website and services
• Communicate about setup, support, billing, and service updates
• Prevent abuse, spam, fraud, or misuse

Client Lead Data

When Funnel Studio configures message flows for a client, information submitted by that client’s customers may be collected through Facebook Messenger, Instagram, ManyChat, or other connected tools.

That information is collected so the client can respond to customer inquiries. The client is responsible for how they use, store, and follow up with their own customer leads.

Third-Party Services

Funnel Studio may use third-party services to operate the business and provide services, including Facebook, Instagram, Meta, ManyChat, Stripe, email providers, hosting providers, analytics tools, and other business software.

These third parties may collect or process information according to their own privacy policies and terms.

Payments

If payments are collected online, payment information may be processed by Stripe or another third-party payment provider. Funnel Studio does not store full credit card numbers on its own website.

Cookies And Analytics

Our website may use cookies or similar technologies to understand website usage, improve the user experience, and support marketing or analytics. You can control cookies through your browser settings.

How We Share Information

We do not sell personal information. We may share information only as needed to:

• Provide services requested by the client
• Operate third-party tools used in the service
• Comply with legal obligations
• Protect Funnel Studio, clients, users, or the public

Data Security

We use reasonable administrative, technical, and operational safeguards to protect information. No online service can guarantee absolute security.

Data Retention

We retain information only as long as reasonably needed for business, legal, operational, and service purposes unless a longer retention period is required or permitted by law.

Your Choices

You may contact Funnel Studio to request access, correction, or deletion of personal information we maintain, subject to legal, contractual, and operational limitations.

Children’s Privacy

Funnel Studio services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes To This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

Questions about this Privacy Policy can be sent to sales@funnel.studio.